How your order gets to you.

This Shipping Policy explains where Wayrise ships, what shipping costs, and how long delivery usually takes. Wayrise is the consumer brand of 9309-8184 Québec Inc., operating as Wayrise. For returns and refunds, see our Refund Policy.

Last updated: November 11, 2026.

Where we ship

We currently ship within the United States only. Prices are in US dollars (USD).

We cannot ship to Alaska, Hawaii, or military (APO, FPO, or DPO) addresses. If you place an order for an address we cannot serve, we will cancel it and refund the amount you paid, including shipping.

Shipping rates

Shipping is calculated at checkout. Our standard and express rates are:

Option	Cost
Standard, one GLP-1 Support bottle or one Superfoods jar	$5.95
Standard, any order that includes Plant Protein	Free
Standard, 2 or more items in any mix	Free
Express	From $12.95 (the exact amount depends on the weight of your order and is shown at checkout)

A Plant Protein subscription (one tub each month) includes free standard shipping. A Superfoods subscription (three jars every three months) includes free standard shipping. Express is always a paid upgrade.

“Items” means individual units in your order. For example, two bottles of GLP-1 Support, or one Superfoods jar plus one other product, ship standard for free. A single GLP-1 Support bottle or a single Superfoods jar, with nothing else in the order, ships standard for $5.95.

Delivery time and tracking

Most orders arrive within 3 to 9 business days after we hand the package to the carrier. We pack and ship from our US warehouse, and USPS takes it from there. You will get an email with tracking the day your order ships.

Delivery dates are estimates, not guarantees. Carrier delays, weather, and holidays can add time. If your order has not arrived within a reasonable time after the estimated delivery date, email us at support@wayrise.shop with your order number.

Address, delivery, and lost packages

You are responsible for providing a complete, deliverable US address. If a shipment is returned because of an incorrect, incomplete, or undeliverable address, or because it went unclaimed, you may be responsible for the cost of reshipping it.

If a package is lost in transit or arrives damaged, contact us as soon as you can, and no later than 30 days after delivery (or after the estimated delivery date if it never arrives). That window lets us file a claim with our fulfillment partner. See our Refund Policy for how we handle refunds and replacements.

Questions

Email support@wayrise.shop or use our contact form.

This Refund Policy explains when Wayrise will refund or replace an order. Wayrise is the consumer brand of 9309-8184 Québec Inc., operating as Wayrise. For shipping times, rates, and where we deliver, see our Shipping Policy.

Last updated: November 11, 2026.

60-day money-back guarantee

Try any Wayrise product for up to 60 days. If it is not right for you, email us at support@wayrise.shop within 60 days of delivery and we will refund what you paid for that product on your first order of it, even if the container is open.

To ask for a refund, contact us with your order number. You can use our contact form or email us directly. Refunds go back to your original payment method, usually within 5 to 10 business days after we approve the request.

Shipping costs are not refunded under this guarantee. The guarantee covers your first order of each product, once per customer. A later order of the same product is not covered by the 60-day money-back guarantee.

Damaged, defective, incorrect, or lost orders

If something arrives damaged, defective, or is not what you ordered, or if a package is lost in transit, contact us and we will sort it out with you. Please write to support@wayrise.shop as soon as you can, and no later than 30 days after delivery (or after the estimated delivery date if the package never arrives), and include your order number and, where you can, photographs of the damage or error. We will refund or replace the affected items, including shipping when the problem is our fault or the carrier’s, as required.

This 30-day window is in addition to the 60-day money-back guarantee on your first order of a product. You do not need to use the money-back guarantee to get a damaged, defective, incorrect, or lost order put right.

What is not refundable

Except as described above, or as required by law, we do not refund:

• shipping charges on a money-back guarantee return;
• a later order of a product after you have already used the 60-day money-back guarantee for that product, including if the later container has been opened; or
• a change of mind after the 60-day period has ended.

If you have a subscription, cancelling stops future renewals. It does not automatically refund a renewal that has already been charged, except under the 60-day first-order guarantee or where we are required to refund you by law. See Subscriptions in our Terms of Service and our Subscription Terms.

How we process refunds

Approved refunds are issued to the original payment method, usually within 5 to 10 business days. The time it takes for the credit to appear on your statement depends on your bank or card issuer.

Questions

Email support@wayrise.shop or use our contact form.